Terms and conditions

Effective Date: December 19, 2024

Introduction

These Terms and Conditions govern your use of Referralynx. By accessing or using our platform, you agree to comply with these terms.

1. Services provided

Referralynx provides a Customer Relationship Management (CRM) platform specifically designed for home health and hospice agencies. This includes tools for managing referrals, tracking patient admissions, and improving operational efficiency.

2. User responsibilities

You agree to:

  • Use Referralynx only for lawful purposes and in accordance with all applicable laws and regulations.
  • Keep your account credentials secure and not share them with unauthorized parties.
  • Ensure that any data you upload to Referralynx, including patient information, complies with all relevant laws and regulations, including HIPAA.

3. Subscription and payments

Referralynx offers both monthly and annual subscription plans. Payments must be made according to the pricing and billing terms specified in your agreement. Refunds are not offered except as required by law.

4. Data privacy and security

Referralynx respects your privacy and is committed to securing your data. We comply with all applicable data privacy regulations, including HIPAA, to ensure the confidentiality and security of personal and sensitive data.

5. Limitations of liability

Referralynx is not liable for any direct, indirect, or consequential damages resulting from your use or inability to use the platform. We are also not liable for any data loss, system downtime, or other technical issues.

6. Termination

Referralynx reserves the right to suspend or terminate your account if you violate these Terms and Conditions or engage in conduct harmful to our platform or other users. You may terminate your account at any time, subject to the terms of your subscription.

7. Changes to terms

We may modify these Terms and Conditions at any time. Changes will be posted on this page, and the effective date will be updated accordingly. Continued use of the platform after changes constitutes acceptance of the updated terms.

8. Governing law

These Terms and Conditions are governed by the laws of [Your State/Country], without regard to its conflict of law principles.

7. Contact us

If you have questions about these Terms and Conditions, please contact us at: support@referralynx.com