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Have questions or ready to see our CRM in action? We’re here to help!

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20% Faster referral processing

Referralynx speeds up the referral processing time, allowing your team to onboard patients more quickly and efficiently, ensuring no patient is missed. This has led to improve 2-day start of care times.

10% Increase in admission rate

Agencies using Referralynx see a 5-10% increase in their admission rates by optimizing the referral process and improving team efficiency, ensuring more patients are brought on service.

10+ Hours saved each week

What could your team do with an additional 10 hours every week? Focus more on patient care, build stronger referral relationships, and drive growth—without the administrative burden.

FAQ’s

Frequently asked questions

Referralynx frequently asked questions

The per branch charge is $400/month on the Monthly Plan, or $335/month on the Annual Plan. Each branch has its own referral pipeline and referral source pipeline to organize and manage your business effectively.

Setup time varies by agency size, number of users, and existing process. For lower volume branches with small teams and simple processes- setup can be in 1-2 days. Larger, high volume agencies with large teams typically take 1-2 weeks for data migration and user onboarding. Our team will guide you every step of the way to ensure a smooth transition.

Yes, while our CRM securely stores all your records, it’s always a good idea to keep a backup. We ensure compliance and data security, but a backup provides additional peace of mind.

Our CRM helps streamline referral management, intake processes, marketing efforts, and communication with patients and referral sources. It enables more efficient tracking, reporting, and team collaboration.

No problem! You can easily add multiple branches to your account. Each branch has its own unique referral pipeline, and you can manage user permissions across all branches with ease.

Setup typically takes 1-2 weeks, depending on your needs. We’ll help migrate your data, configure your settings, and train your team to ensure you’re up and running quickly.

While our platform is built for simplicity, you can customize roles, permissions, and user access for each branch. You also have control over your referral pipelines, making the system fit your agency’s needs.

Absolutely! We offer full onboarding support, including data migration, training, and dedicated assistance from our team to ensure a smooth setup and integration.

CRM stands for Customer Relationship Management. While our CRM is primarily used for managing referrals and patient data, it also helps you manage relationships with referral sources, streamline communication, and track key metrics for your business’s growth.

Our CRM is specifically designed for the two main customer segments in home health and hospice: patients and referral sources. Unlike traditional CRMs, our system is built to keep each relationship organized within the respective teams—intake and marketing—while providing visibility into each team’s communication. By bringing all this information into one central platform, everyone in your agency can provide better service to both patients and referral sources, improving coordination, efficiency, and the overall experience.

At Referralynx, we come from the home health space, and we understand the critical importance of patient care. Home health and hospice are deeply personal and intimate experiences for patients, and we believe the agencies who do their best to care for these individuals deserve the support to grow. While we can help agencies improve their referral rates, admissions, and 2-day Start of Care (SoC) rates, we can’t hire great nurses or set staffing standards.

To ensure we’re working with agencies that align with our values, we follow Medicare’s standards, which we believe is the fairest benchmark for quality care. Agencies that meet or exceed a 3-star CMS rating demonstrate that they are committed to providing the best care possible—and those are the agencies we want to help grow.